Case Studies



PPAM. provides property management services through western united states.


To improve the reliability, scalability and cost effectiveness of their voice system for the coming decade.


Selected based on Mitel’s industry-leading support for true voice virtualization, cost effectiveness, simplicity and SIP support.


  • Virtual Mitel Communications Director (Virtual MCD)
  • Virtual Mitel Application Suite (Virtual MAS)
  • Virtual Mitel Border Gateway (Virtual MBG)
  • Virtual Unified Communicator Express (Virtual UCA)
  • VMware® vSphere 4™ virtualization platform
  • VMware vMotion™ migration tool
  • VMware Data Recovery™
  • VMware High Availability™

Why Premysis

  • Greatly enhanced reliability and cost-effective disaster recovery
  • Mitel vMCD leading virtualization capabilities for voice
  • Lower CapEx and OpEx costs



Lithotype chooses cost effective option by using Mitel IP Solution

About Lithotype:.

The Lithotype Company is a market leader in manufacturing and supplying high quality flexible packaging materials. It specializes in short to medium size runs, quick turnarounds and the highest quality laminates. Lithotype meets the packaging demand of industries, including food, beverage, cosmetic, beauty aid and industrial product.

Business type:  Print advertising

Location:  – head office in South San Francisco- remote office in Bollingbrook Illinois

The Challenge:
Lithotype needed not only to improve collaboration between offices by unifying its disparate communications systems and existing products, but also make a significant reduction in high expenditure across it’s network.  Ensuring connectivity without causing processional delays or miscommunication, while driving down costs was critical.

Customer Needs:

  • Unification of disparate communications systems and existing products
  • Significant reduction in high expenditure across network
  • Improved collaboration between offices
  • Empower employees working ‘out in the field’ on local projects

Solution Components:

  • Mitel 5000 IP Communications Platform (ICP)
  • Mitel Teleworker Solution
  • Mitel UC express


  • A unified and integrated telecommunications system
  • Significant cost savings and fast return on initial investment
  • Improved internal communications, collaboration and team working
  • Field workers able to operate seamlessly
  • Saving of £50,000 in six months



Erler Kalinowski adopts an IP solution with Premysis/Mitel

Customer Needs

  • Replace two old TDM PBXs – AT&T and Nortel telephone system to allow for IP Network across multiple-geographical locations, streamline communication efficiently and reduce incremental ongoing support costs
  • Replace existing data network to HP ProCurve infrastructure and protect return on investment
  • Provides feature transparency with Mitel advanced feature-rich IP telephone systems in different locations
  • Support centralised operator, call- management and advanced user applications across the network
  • Network 2 remote sites
  • Deploy teleworker to support reporter field mobility and achieve operational cost reduction

Solution Components

  • Mitel 3300 Integrated Communications Platform (ICP) network as core platform for current and potential IP and Broadband Application
  • Arabic Voice mail including speech-enabled attendant
  • Mitel IP phones
  • Mitel IP DECT Solution
  • Mitel Teleworker Solution


  • Erler Kalinowski leverages new HP data infrastructure while adding service with high quality, feature-rich Voice-over-IP (VoIP)
  • Increased flexibility and mobility for employees
  • Reduced management costs of the network
  • Support for advanced applications including speech-enabled attendant reducing staffing costs while enhancing services